Lil' Rock Star Costume 2-4 Toddler - 3.0 out of 5 stars from 2 customer reviewsPoor Costume and Horrible Customer Service
The Elvis costume I received for my son was terribly damaged. It had loose stitching, frayed braiding, missing beading, and a 2 prong crown belt instead of a 3 prong. I immediately called "Costume Craze" about the damaged product and they were extremely rude and unhelpful. They said it would take 2 weeks to get a replacement and that I would be charged for an additional costume until the damaged one was returned. In order to have them expedite me a costume, I would have to pay an additional $24. I couldn't believe it! Last year, I was sent a wrong item from a different company and they fixed the problem within 2 business days without any additional payment or confusion. It was quick and easy. "Costume Craze"...not so much. Then, I had to call 3 different times in order to get a return shipping label. Each time they said it was sent to my email and verified the address, but yet I didn't receive the label until the last day to return the costume. Now I am stuck waiting to see...
Totally cute costume!
My 11 month old little guy will be dressed up as Elvis this year and this costume is pretty much IT. Great color, sizing is right (a little tight in the rise but doable) and totally cute. Now if only I can get him to wear the Elvis glasses....
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